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What is the Tour like?

The Tour consists of a series of platforms mounted in the trees of the nearby forest.  The personnel helps the participants using high-angle equipment and techniques to move from platform to platform.  There are 15 platforms, 14 horizontal traverses, 1 vertical descent and 1 “Tarzan Swing”.

Where is the Tour located?

The Tour facilities are located in the private reserve of the Cloud Forest Lodge and our main office it´s located in downtown Santa Elena, diagonal from Backpackers Vista al Golfo.

What is the cost and how do I pay?

Adults: $45, Students (13-17 yrs. or University Student with valid ID): $35, Children (12 yrs. and under): $25.  We accept payment in colones, dollars, VISA and MasterCard.  Payment must be made at least 30 minutes prior to the start of the Tour.

What is the Tour schedule?

7:30am, 10:30am and 2:30pm. The Tour lasts from 2 to 2:30 hours depending on the size and needs of the group. Pick up times is half an hour before the tour begins.

Would you pick me up?

Yes, we do pick up at hotels in the Monteverde area, at no extra cost.

How do I make a reservation?

Call or fax us at (506) 2645-5243, (506)2645-6950 or you can reach us via email (e-mail: info@theoriginalcanopy.com or reservaciones@theoriginalcanoy.com).  

What should I wear?

Wear comfortable clothing you don’t mind getting a little dirty.  Most of our clients do the Tour in shorts, T-shirt and running shoes.  Long pants are fine, but skirts or dresses are not. Closed-toe shoes are recommended however strap-on sandals are acceptable. You may not do the Tour in bare feet. During the rainy season lightweight rain gear is recommended.

What should I take?

The only thing you really need is your camera, video and/or still. You may carry a camera bag, small backpack or fanny pack if you wish, however anything you take with you must be carried by you throughout the entire Tour in a way that leaves both hands free.  We are not responsible for loss or damage to personal property and we cannot recover items that are dropped from the Tour elements.

How should I prepare for the Tour?

Dress appropriately and arrive at the Tour start area at least 20 minutes prior to the Tour starting time. There we will complete the paperwork, outfit you with the equipment then escort you to the Tour entrance. Please do not drink any alcoholic beverage prior to the Tour; intoxicated people may not participate. Note that once you have the equipment on you , you may not re-apply insect repellent or smoke cigarettes so if you wish to do either, please do so prior to putting on the equipment.

Does the Tour run in the rain?

Yes, the Tour operates in all weather conditions except when there is lightning overhead.

Will I see wildlife?

That, of course, depends on the wildlife. The sharp-eyed observer may spot countless species of flora and fauna from the Tour elements.

How does the Tour impact on the environment?

Naturally an activity such as this has an impact on the ecosystem in which it is located, however we take great care to minimize that impact:

  • Tour systems are limited to small portions of the forest.
  • Ground activities are minimized to reduce erosion. 
  • Use of environmentally friendly construction techniques.  We never put nails in trees! 
  • Vegetation that disrupts operations is tied back rather than cut or pulled up.  Handling or harming wildlife in Tour areas is prohibited.

If I don’t want to do the Tour can I watch?

Unfortunately there is no place from which you may observe the Tour; those who do not participate must wait in the reception area or take part in other activities in the area.

Do I have to be very strong to do the Tour?

 No, the Tour is not especially demanding physically. People in their 80’s have participated without difficulty. Individuals with health concerns, disabilities, back, neck or shoulder problems, or those who are pregnant should speak to the Tour management prior to booking.This Tour is not recommended for people with heart troubles, seizure disorders, asthma, balance problems or beyond the first trimester of pregnancy.

Minimum Physical Requirements to Participate in the Tour:

  • Ability to walk 15 – 30 minutes uphill and up steps.
  • Sufficient mobility and strength to climb a 20-foot ladder straight up.
  • Must fit in the harness and helmet in a safe manner as determined by the CSO (head of Tour Personnel).  This is a function of body shape and size, not weight. If you have concerns around this issue contact the Tour management prior to booking the Tour. Weight limit: 120 kilograms (264 pounds).

What if I’m afraid of heights?

Fear of heights is normal and most participants have some anxiety at the beginning of the Tour. Some people find the whole Tour a bit scary, but everyone finds it rewarding and is glad to have experienced it. Our personnel are especially trained to help you both physically and emotionally. We never push, but if you have the desire and courage to take the first step, we’ll support you all the way.   

Minimum “Mental” Requirements to Participate in the Tour:

  • Desire to experience the wonders of the forest.
  • Courage and faith to trust the equipment and personnel.
  • Ability to stand on a platform (about 3’ X 3’ square), 5 “stories” up, without hyperventilating, vomiting or fainting.
  • Ability to understand directions and follow safety rules.

Can children do the Tour?

Certainly, children age 5 and up may participate. A parent or guardian must accompany youngsters age 12 and under. Small children will ride with a member of the personnel. Sorry, there is no childcare available.

Is it safe?

Definitely! We have the best safety record in the industry.  Our safety policy consists of three parts:

  • Equipment and Materials
    • Use all appropriate safety equipment.
    • Use top-quality equipment and materials made by reputable, well-established manufacturers. Follow all manufacturers’ recommendations for the use and care.
    • Maintain a rigorous and documented inspection and maintenance program.
    • Only qualified personnel handle equipment.

  • Techniques
    • Use internationally recognized high-angle safety rules and techniques appropriate for THE Original CANOPY TOUR® operations.
    • Participants are connected to the fall-arrest system at all times when 2 meters or more above the ground.
    • Participants are under the care and control of qualified personal at all times.

  • Personnel
    • THE Original CANOPY TOUR® personnel receive more than 200 hours of formal training in safety and operations as well as a basic first aid course.
    • The personnel are prohibited from performing their duties at height if unfit for any reason (exhaustion, illness or injury, alcohol or drug use).
    • Bilingual personnel or translators explain safety rules and procedures.

In spite of all that we do to ensure your safety naturally in an activity such as this we cannot predict nor completely eliminate all the potential risks. During normal Tour operations participants may receive minor injuries such as cuts and bruises, muscle strains, small friction burns or insect bites. Although serious accidents are highly unlikely, there is the potential for life-threatening injury on the Tour.  All participants must sign a waiver prior to doing the Tour and are at their own risk and responsibility. We have a Civil Responsibility insurance policy and separate medical coverage. If you would like more information regarding these policies, please ask the Management.

Do you have other Tours?

Yes, THE Original CANOPY TOUR® operates Tours throughout North America, Central America and the Caribbean.  Call our head office at (506) 2291-4465 (e-mail: info@canopytour.com) or see our web page at www.canopytour.com for information.

We reserve the right to refuse admission to anyone for safety reasons.

 

 
 
 
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